Effective September 29, 2026
Terms of service
These terms are an agreement between you and ProvenHand (provenhand.com). By creating an account or using the service you agree to them and to the Privacy notice. If you do not agree, do not use the service.
Your account
You must be at least 18. Your phone number is your login; keep control of it and of any email on the account, and tell us if you think someone else has access. One person per worker account, under your real name. You are responsible for what happens under your account. By signing up you agree that we may text sign-in codes to your number; message and data rates may apply, and replying STOP stops texts, including login codes.
Truthfulness
ProvenHand exists so that real work history beats talk. Everything you list must be true to the best of your knowledge: jobs, dates, roles, certifications, and safety credentials. Listing work you did not do, credentials you do not hold, or a person you did not work with is grounds for removal of the content or the account.
Invitations and confirmations
When you invite someone to confirm a job, you promise that you actually worked with them on it and that you have their contact information legitimately. Invitations are rate-limited and recipients can opt out; do not use invitations to spam, recruit, or harass. When you confirm someone else’s job, you are making a statement that you were there and that what they listed matches what you remember. Confirm only what you know firsthand, and use the correct or dispute options when something is off. A confirmation is a peer attestation between two phone-verified accounts. It is not an employment verification, a reference check, a background check, or a guarantee of skill, and ProvenHand does not investigate or certify the underlying facts.
ProvenHand is not a consumer reporting agency
ProvenHand is not a consumer reporting agency under the Fair Credit Reporting Act, and the information on the service is not a consumer report. You may not use ProvenHand, or information obtained from it, as a factor in determining a person’s eligibility for credit, insurance, housing, or for any purpose that requires FCRA compliance. Employers who use the service for hiring remain solely responsible for their own interviews, verifications, background checks, and legal compliance, including fair-hiring and anti-discrimination law.
Your content
You own what you post. You give ProvenHand a license to host, process, display, and share it as needed to run the service, consistent with your visibility settings. When your job is confirmed, the confirmation lives on both profiles; removing a relationship or deleting your account updates what the service shows going forward. Do not post content you lack rights to, and do not upload anyone else’s documents without their permission.
Acceptable use
Do not impersonate people or companies, misrepresent an affiliation, scrape or harvest data, resell access, probe or bypass security, upload malware, harass or threaten anyone, post unlawful or deceptive content, or interfere with the service. We may remove content, limit features, or suspend accounts to protect people and the platform, and we will act on credible reports.
Marketplace and jobs
Marketplace listings, referrals, and (when they launch) job postings are between the people involved. ProvenHand is not a party to those transactions, is not an employer or staffing agency, does not hold funds, and does not guarantee any listing, job, payment, or person. Meet safely and use judgment.
Paid services
Where paid features exist, prices and what they include are shown before purchase, and subscriptions renew until canceled as described at checkout. Taxes and refunds are handled as described at checkout and as required by law.
Copyright complaints
If you believe content on ProvenHand infringes your copyright, email support@provenhand.com with the work, the location of the material, your contact information, and a statement of good-faith belief. We remove infringing material and close repeat infringers’ accounts.
Disclaimers and limits
The service is provided as is and as available. To the fullest extent the law allows, ProvenHand disclaims implied warranties and is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the service. Where liability cannot be excluded, it is limited to the greater of one hundred dollars or the amount you paid ProvenHand in the twelve months before the claim. Nothing here limits rights a law gives you that cannot be limited by contract.
Disputes, governing law, and changes
Talk to us first: support@provenhand.com. Most problems get fixed that way. Otherwise these terms are governed by the laws of the State of Texas, and disputes belong in the state or federal courts sitting in Texas, except that either side may use small claims court where it qualifies. If a part of these terms is found unenforceable, the rest stands. We may update these terms as the product grows; when a change matters we will update the date above and give notice in the app or by email, and continuing to use the service after that is acceptance. These terms plus the Privacy notice are the whole agreement between you and ProvenHand about the service.